How to filter recordings

After you have placed the tracking code on your website and new recordings are starting to flow into the dashboard, it becomes important to be able to filter and find specific recordings. Maybe you are trying to track down a specific issue with mobile visitors trying to complete a purchase, or perhaps the latest version of Chrome is breaking a contact form. 

Filtering recordings is much like how you might make a search on Google and can be easily accomplished via the "Filter recordings" text box near the top right of the recordings table in the dashboard.

Simple searches

A simple search might want to find all recordings where the word "Oranges" is mentioned:

Oranges

The above query will search for the word "Oranges" across all recording properties. This includes browser names, cities, referrers, UTM terms, etc.

Maybe we want to search for "Oranges" and "Limes." Use the AND keyword:

Oranges AND Limes

The same functionality works for OR:

Fruit OR Vegetables

There might be cases where we want to include a number of different values, but the AND keyword might not be enough. In this case, use the * wildcard:

last_url:*/pricing.php

Note: Wildcards are especially important when filtering URLs. A wildcard might also be needed on both ends to account for things like trailing slashes.

Search specific fields and group logic

Perhaps you are looking for recordings from a specific version of Chrome:

devicetype.browser_full:"Chrome 65"

The text before the colon is the specific field we want to filter on, and the quotes around Chrome 65 indicate we want to match against the entire text.

Next, we want to see recordings where the visitor arrived from Facebook on phones and tablets, but not desktop computers.

referrer.source:Facebook AND devicetype.device_type:((phone OR tablet) NOT desktop)

Note: Notice the use of parentheses. Parentheses allows logic to be grouped in a myriad of ways.

Finally, it is possible to enter a range for certain fields. For example, we can find recordings that were between 60 and 90 seconds long:

time:>60 AND time:<90

Searchable fields

Browser devicetype.browser_full
devicetype.browser_name
browser_width
browser_height
Device type devicetype.device_type
Exit page last_url
IP address ip
isp.organization
isp.isp
Landing page url
title
Location geoip.city
geoip.country_iso
geoip.country_name
geoip.region_name
geoip.timezone
geoip.continent_name
Operating system devicetype.os_full
devicetype.os_name
Referrer referrer.source
referrer.medium
referrer.domain
referrer.utm_term
referrer.utm_campaign
referrer.utm_source
Starred starred (1 or 0)
Time on site (in seconds) time
Total visits total_visits
User agent user_agent

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